The Exams Office liaises with JCQ in terms of disseminating correct advice and guidance to centres. This page provides signposts and links to JCQ's key exams publications and associated information. 

For all JCQ information, please visit the JCQ website and in particular http://www.jcq.org.uk/exams-office and the related links:


If you need to contact JCQ regarding exams administration related queries, please email centresupport@jcq.org.uk, and not info@jcq.org.uk. Please only contact JCQ by email to ensure that both parties have a written record of the query and the response 


Centres delivering qualifications covered by JCQ must conduct exams and assessments in accordance with JCQ's General Regulations for Approved Centres (last published 21 June 2017) and relevant publications including:


JCQ news and key updates


JCQ videos


Recent news and updates


2018/19 publications

These Instructions must be used in timetabled written and on-screen examinations for the qualifications listed. They also apply to timed Art examinations as well as timetabled CCEA Science practical examinations and WJEC GCE A2 Science practical examinations. These I nstructions are for examinations held between 1 September 2018 and 31 August 2019

Guidance to centres on the processes 

Effective from 1 September 2018

The JCQ awarding bodies provide further guidance and clarity on the role of centre staff in the examination room, other than exam officers and invigilators

This document provides subject teachers, senior leaders and heads of centre with a single, definitive source of generic guidance and instructions for GCE and GCSE qualifications

Information that must be provided  to candidates

This booklet sets out the processes for appealing against decisions made by the JCQ awarding bodies in relation to the qualifications listed.

Information and guidance to centres on clerical checks, reviews of marking, reviews of moderation and access to scripts for GCSE, GCE and Projects (including Extended Project)

These instructions apply to the setting, supervision, authentication, marking, internal standardisation and external moderation of coursework for use in legacy GCE unitised AS and A-level specifications, ELC specifications and Project qualifications

There are 'need to know' key dates for the main examination series of GCSE, GCE and Project qualifications which are common to all of the JCQ awarding bodies

Notice to Centres - release of general qualification results June 2019 examinations 

Information for centres – 2018/19: Arrangements for GCE AS candidates transferring between specifications or awarding bodies midway through a legacy GCE unitised A-level course (having completed and certificated a GCE AS award) 


Recent 2017/18 publications

For centre use - Entry, aggregation and certification rules 

Notice to centres - Awarding GCE Mathematics and Further Mathematics grades June 2018 onwards for specifications available in England and Wales June 2019 onwards in Northern Ireland 




The Exams Office information 


The Exams Office endeavours to provide guidance on areas where members have asked for greater clarity. This is devised after consulting, and adhering to, the relevant JCQ publications. However, it is the responsibility of the Head of Centre. Senior Leaders, SENCOs, Specialist Assessors and Exams Office staff to ensure that they are familiar with all  relevant JCQ documentation

Members - A summary of the changes to the General Regulations, ICE and Access Arrangements and Reasonable Adjustments booklets for 2017/18 can be requested by emailing contact@theexamsoffice.org 



Exam policies/procedures required for JCQ inspection purposes (2017/18)

  • Examinations Contingency Plan/Examinations Policy
  • Disability policy (specific to exams)
  • Management of GCE and GCSE1 non-examination assessment policy 
  • Policy (and procedures) for dealing with an emergency evacuation of the examination room
  • Internal Appeals Procedures
  • A statement detailing the criteria the centre uses to award and allocate word processors for examinations


1(For CCEA GCSE centres this would be a written controlled assessments policy). Where centres are delivering the final assessment series of legacy GCSEs for subjects containing elements of controlled assessment, the centre’s written policy with regard to the management of GCSE controlled assessments should still be in place.


For details of policies which are required for prospective examination centres and other written policies/procedures which should also be in place in all centres, consult JCQ's General Regulations for Approved Centres booklet. 

The Exams Office provides a checklist of policies/procedures signposting to JCQ requirements and good practice information. Templates are also provided.


Templates and further information 

Click on the links below for templates and further information provided by The Exams Office.

Information provided on the Awarding organisations page.

This template provides an example spreadsheet and is designed  to support  exams officers with information sharing by ensuring  relevant and/or updated JCQ publications are provided/signposted to staff and candidates. 

The Exams Office have produced this template in conjunction with JCQ. This checklist provides hints and tips on preparing for the exam, what to do after the exam, preparing for exams on the following day and contingency planning - 'What to do in the event of...'  This template can be edited and customised for use in centres and would form a useful supplement to a centre's Exams Policy/Contingency Plan

This document provides information on who decides whether separate invigilation and rooming is required, and the circumstances in which this may be offered to candidates. 

This document provides clarification over the roles and responsibilities when managing Access Arrangements. JCQ documentation clearly states that the SENCo must lead on Access Arrangements.

This document provides guidance for the secure storage of written question papers and any other confidential material distributed to centres in advance of the examinations. Download our Secure storage checklist to ensure that your centre is compliant with JCQ regulations.

This document provides guidance on the use of a computer reader, Voice Recognition Technology and word processors with the spelling and grammar check enabled during examinations. This clarifies the evidence required when candidates utilise these as an access arrangement.

This document provides guidance on how to deal with candidate malpractice. There is a dual-focus to avoiding candidate malpractice within this document - 'Prevention' and 'Action' - with hints/tips on how to avoid malpractice, as well as dealing with it when it does occur.



The Exams Office takes no responsibility for any outcomes in schools/colleges as a result of the information provided on our website or within our documentation. It is the responsibility of schools/colleges to apply this information as they deem necessary within their own centre. You should always contact/refer to the relevant awarding body for the most accurate and up-to-date information regarding their qualifications.

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