Exams Training are delivering two courses during the 2019/2020 academic year which are designed specifically for Senior Leaders. These courses reflect the importance – and responsibilities – of Senior Leaders in the management of examinations in their centre, with a focus upon key areas at particular times during the academic year.

Both courses aim to support senior leaders who have line management for exams/exams officers, or have responsibility for implementing effective exams-related practices in their centre, or for those who must plan for the absence of their exams officer during key exam periods.

The experts who developed The Exams Office are responsible for course content and delivery. They have experience as members of SLT, devising and delivering DfE exams policies and initiatives, leading government exams support field teams, and creating good practice exam guides which are followed by more than 3500 schools/colleges. The team also consists of awarding body personnel and ex-JCQ inspectors. They will also be available throughout the day to answer your questions.

All courses contain a range of table-based activities to aid understanding, share good practice and network with colleagues.


All events start at 9.15am (registration from 8.45am) and finish by 4pm

These new Exams Officer training events are delivered in partnership by the following organisations

AUTUMN TRAINING – Managing exams in your centres during the 2019/2020 academic year

Dates and Venues

Location & Venue Date Venue Address Status
(Kia Oval)
11 October Kennington,
London, SE11 5SS
Event taken place
Leeds (Hilton Leeds City) 4 November Neville St,
Event taken place

SPRING TRAINING – Getting ready for summer 2020 exams series – ensuring that your centre is JCQ compliant

Dates and Venues

Location and Venue Date Venue Address Status
Leeds (Hilton Leeds City)
12 March Neville St,
Book Now
(Kia Oval)
18 March Kennington,
London, SE11 5SS
Book Now


No. of delegates Discounted price Non-discounted price
1 £195 £245
2 £345 £445
3 £475 £595
  • Discounted prices apply to members of The Exams Office and OCR centres
  • Discount applies to attendance at one event
  • Prices are exclusive of VAT

AUTUMN TRAINING – Managing exams in your centres during the 2019/2020 academic year

Course content (illustrative only):

Reviewing the 2019/2020 academic year
Including exam fees/late entry fees – improving for 2019/2020

JCQ changes and educational reforms which impact upon your exams office
JCQ documentation, rules and regulations – The role of the Senior Leader
An in-depth look at JCQ/Ofqual and DfE exams-related changes for the 2019/2020 academic year

Planning for the 2019/2020 academic year

  • The Exams Cycle
  • Building your centre’s annual exams plan
  • Exams policies – producing/reviewing/updating policies required for JCQ inspection purposes
  • Private candidates – information required for exam administration
  • Heads of Departments/SENCo – clarifying their role in ensuring JCQ compliance
  • JCQ inspections – access arrangements, controlled assessment/non-examination assessment, change of centre address/secure storage, maladministration/malpractice
  • Preparing your invigilators
  • Supporting your exams officer

Access arrangements

  • Key tasks for the autumn term
  • Defining roles and responsibilities
  • Meeting deadlines

Exam entries

  • Your role in gathering and sharing candidate/qualification information
  • Avoiding late entry fees

Preparing candidates

  • The exam room – rules and regulations
  • Utilising mock exams, candidate briefings and your website

SPRING TRAINING – Getting ready for summer 2019 exams series – ensuring that your centre is JCQ compliant

Course content (illustrative only):


  • Late entries/actions following entry submission

The pre-exams period – ensuring effective planning

  • Access arrangements – planning for and managing access arrangements during this summer’s exams period
  • Preparing candidates, parents and staff
  • Rooming, timetabling and seating plans
  • Storing confidential materials

Contingency Planning

  • Planning for the unexpected during the exam series

Preparing for each exam day(s)

  • The exam room
  • The role of invigilators
  • Dealing with emergencies
  • Dealing with malpractice
  • JCQ rules and regulations in the conducting of examinations

Ensuring that your centre passes the JCQ inspection

  • Preparing for the full centre inspection
  • Exam policies required for JCQ inspection purposes

Administering exam results and understanding ‘Post-Result Services’

  • Planning for Results Day(s)
  • Supporting your candidates with ‘Enquiries about Results’