Question Time

We receive numerous requests and questions from exams officers requesting information/clarity over the management, administration and conducting of examinations. To ensure that as many exams officers as possible are aware of our responses to these questions, we will be providing the responses via a series of short Question Time podcasts through the various platforms shown.

Latest Question Time podcasts

Click below for the Spotify links. For all other platforms click the relevant link from the platform menu:

• What is CPD…and what should I include in my CPD? – An analysis of what exams officers could include as part of their annual CPD following JCQ’s requirement for exams officers to undertake regular CPD, such as attending an annual update course (General Regulations for Approved Centres, section 5.3c)

• Cyber security – What is required of centres and centre staff from 1 September 2025 – Information relating to staff cyber security training and other measures which centres must take to protect against cyber threats as stipulated by JCQ in their updated regulations for the 2025/26 academic year

• Regulations relating to toilet breaks/candidates temporarily leaving the exam room

• Senior Designated Contact(s) – Why, when, who and how. A short podcast which explains the requirement for centres to nominate a senior designated contact – or contacts – who may be required to resolve issues during the summer holidays and to resolve any results-related issues which will enable students to receive their qualification results on time

• Sharing examination information/results with third parties (including those with parental responsibility) – A guide to when and how exam results information can be shared with candidates, third parties (Local Authorities, media etc.) and parents

• Hints and tips in managing and administering post-results services – Seven ‘top tips’ to support exams officers in successfully managing and administering the post-results services process within their centre