The Exams Office offers a range of options to help you train your invigilators

Our invigilator training options are only available to schools, colleges, or exam centres with an exam centre number

We do not train invigilators on behalf of third parties, such as supply agencies, as we cannot accept responsibility, or be held responsible, for the actions of invigilators supplied to centres by third parties


Use our online assessments as a means of training and assessing your invigilators and supplement with a training/briefing session to cover centre-specific arrangements and processes (and to provide your invigilators with the opportunity to ask questions about or clarify areas of JCQ regulations and requirements).

Access to assessments is included within your centre membership to The Exams Office

This module is made up of non-timed units designed to inform (train) invigilators and measure (assess) their understanding. 

This is a timed assessment designed to further measure (assess) the understanding of trained invigilators.

Certificates are issued on successful completion


Use/customise our resources as a means of training your invigilators. Two options are available to you.

Access to both options is included within your centre membership to The Exams Office

(Option 1) Invigilator Training Videos

Deliver a training session using videos (recorded by our trainers) to your invigilators and provide training/briefing covering centre-specific arrangements and processes at the end of the session/once videos have been viewed.

(Option 2) PowerPoint Presentation 

Deliver a training presentation to your invigilators by using/customising the following resources:

Add information and instructions where prompted to cover centre-specific arrangements and processes.

A certificate of attendance template is also available


Subject to availability, bookings can be made for an online Teams/Zoom session with one of our subject matter experts to update your experienced invigilators/existing invigilation teams in JCQ regulation changes for the current academic year

For JCQ inspection purposes, electronic copies of certificates will be forwarded for all participants

This session will cover all changes in JCQ’s Instructions for conducting examinations publication which are relevant to invigilators in the conducting of examinations, and will meet JCQ requirements for ‘an update meeting to be held for the existing invigilation team so that they are aware of any changes

If time permits, other centre-specific invigilation related issues/areas can also be addressed (These must be agreed prior to the session between the exams officer and the trainer)

This online training session will reduce costs for centres, and save time for exams officers and invigilators

Additional information:

  • Cost:
    • £150 (+vat) up to 25 invigilators
    • £195 (+vat) 26-50 invigilators
    • £250 (+vat) 51+ invigilators
  • JCQ requirements: Centres will receive a link to a recording of the session, and a PDF copy of the slides used to evidence the areas covered to a JCQ inspector upon request
  • Time: Approximately one hour depending on number of regulation changes – this includes covering all relevant changes, answering questions from invigilators, addressing areas of concern from the previous summer’s exams series, and addressing centre-specific issues (these will need to be confirmed at the time of booking)
  • Logistics: Teams/Zoom meeting can be arranged by the exams officer or our trainer (Certificates will be forwarded to the exams officer upon receipt of the delegate list)

For booking enquiries, email


Subject to availability, bookings can be made for a face-to-face training session for new and experienced invigilators delivered in your centre by one of our trainers

For JCQ inspection purposes, certificates will be available for attendees

The following areas are covered during each session:

  • The role of an invigilator
  • The examination room
  • Examination materials
  • Identifying candidates
  • Question papers, stationery and other equipment
  • Starting the examination
  • During the examination
  • Supervising candidates
  • Malpractice
  • Emergency evacuation of the examination room
  • Exam regulation changes for the current academic year
  • Optional – Invigilating and facilitating access arrangement candidates (including the roles/rules – of a reader, scribe, practical assistant, prompter – and other main access arrangements)
  • Optional – Conducting on-screen tests

The cost of this training will be confirmed by your trainer (dependent on time and distance of travel to training venue)

Below is an indication of cost (which will vary depending on travel and accommodation, if required):

  • 25 invigilators or less from £395 to £445 (Non-TEO members from £425 to £475)
  • 26 – 50 invigilators from £445 to £495 (Non-TEO members from £495 to £545)
  • 50+ invigilators from £10 per invigilator (Non-TEO members from £13 per invigilator)

For booking enquiries, email

Meeting JCQ requirements

JCQ requirements state:

Centres must provide thorough training on these current regulations for any new invigilators and those facilitating an access arrangement for a candidate under examination conditions. The existing invigilation team must be made aware of any changes.

Centres must ensure that the testing of invigilators’ competence and their understanding of these regulations is rigorous. This must also extend to those facilitating an access arrangement.

A record of the content of the training given to invigilators and those facilitating an access arrangement for a candidate under examination conditions must be available for inspection and retained on file until the deadline for reviews of marking has passed or until any appeal, malpractice or other results enquiry has been completed, whichever is later.


Online, customised and face-to-face (in-house) training offered by The Exams Office is in line with JCQ requirements.

Content, as detailed in the INVIGILATOR TRAINING RECORD TEMPLATE, is taken directly from the relevant JCQ publication, in particular, Instructions for conducting examinations.

Certification is issued for online training and assessment to confirm (a rigorous) understanding of the regulations and any changes for the current academic year, ensuring that centres not only meet, but go beyond the JCQ requirements.

Neither The Exams Office or its trainers take any responsibility for the actions of invigilators in examinations following this training. Trainers will deliver a pre-defined training programme, and it is the responsibility of the centre to ensure that invigilators are familiar with the specific centre requirements.