What the tool offers

Launched in January 2020, the tool allows interaction with templates to personalise policies/procedures for use in member centres

It is recommended that centres use FirefoxSafari (if using an Apple Mac) or Edge when accessing the tool

What the tool contains

The following interactive exam-related policy/procedure templates:

  • Access Arrangements Policy
  • Candidate Absence Policy
  • Candidate Identification Procedure
  • Candidate Late Arrival Policy
  • Complaints and Appeals Procedure
  • Emergency Evacuation Policy (Exams)
  • Exams Archiving Policy
  • Exam Contingency Plan
  • Food and Drink Policy (Exams)
  • Internal Appeals Procedure (Internal assessment decisions)
  • Internal Appeals Procedure (Reviews of Results/Appeals)
  • Leaving the Examination Room Policy
  • Lockdown Policy (Exams)
  • Managing Behaviour Policy
  • Non-examination Assessment Policy
  • Overnight Supervision Arrangements Policy
  • Separate Invigilation Policy
  • Special Consideration Polic
  • Word Processor Policy (Exams)

Subject to the publication of updated Post-Results Services information by JCQ, coming soon

  • Access to Scripts, Reviews of Results and Appeals Procedures

How to access the tool

  • Login to the Online Portal
  • From the Members (Resources) area select Online Tools
  • Select Policy Generator Tool
  • Select New Policy and from the dropdown select the required template
  • Follow the instructions within the template and save when completed

The Exams Office takes no responsibility for any outcomes in centres as a result of the information provided on our website, Online Portal or within our documentation. It is the responsibility of centres to apply this information as they deem necessary within their own centre. You should always contact/refer to the relevant awarding body for the most accurate and up-to-date information regarding their qualifications.