Before proceeding to book your place at one of your National Conferences, please read the terms and conditions as set out below.

The booking form will ask for confirmation that you have read, and agree to adhere to, these terms and conditions.

Terms and Conditions

1. All conferences are organised and staged by The Exams Office Limited
2. Each member centre has access to one free place at one conference only
3. Delegates must bring a hard copy or electronic confirmation of their booking to gain entry at a conference
4. Delegates will be refused entry unless their centre has a valid, fully paid membership at the time of the conference. In such cases, the original email booking confirmation will be invalid and entry will not be permitted, and The Exams Office Limited will not reimburse any travel costs/expenses
5. No guarantee can be given for attendance at a particular event as bookings are taken on a ‘first come, first booked’ principle
6. Once a venue capacity has been reached no further bookings will be taken at that venue
7. Your attendance is only guaranteed upon receipt of a return reply confirming that your booking has been accepted
8. At least 14 days notice, via email, must be given to cancel a booking. Failure to adhere to this timeline and process will incur a cancellation cost of £50 (to cover the venue day delegate rate)
9. Although the booking form requests dietary requirements, and every endeavour will be made to meet such requirements, no guarantee is given that a delegate’s dietary needs will be met. In such cases, delegates will need to make their own food/dietary arrangements at break and lunch times
10. The Exams Office Limited takes no responsibility for any issues with prizes disseminated as part of the prize draw. It is the responsibility of the winner to liaise with the relevant manufacturer in the event of a malfunction, or to return the item/prize to The Exams Office
11. If a conference is cancelled, The Exams Office Limited takes no responsibility for any travel costs which may have been incurred
12. Additional deleagte places can be booked at a cost of £245+vat if venue capacity allows (email conference@theexamsoffice.com for more details)
13. Payment for any additional delegates must be made in full prior to the relevant conference
14. By booking your place at any conference, delegates are agreeing for their contact details to shared with any organisation attending one or all of the conferences
15. At all conferences, delegates are required to adhere to the rules and regulations as set by the relevant venue