This module is annually updated on an academic year basis and access to the module is included within your centre membership to The Exams Office
The content within this module covers JCQ requirements as set out in section 3.21a of their General Regulations for Approved Centres document and is available to all members of centre staff who access awarding bodies’ online systemsÂ
CYBER SECURITY: ACCOUNT MANAGEMENT BEST PRACTICES
This is the first unit that has been added to this module.
What the unit offers
This unit offers two sections designed to inform and measure the understanding of centre staff in relation to cyber security.
A range of videos are included within the section to further support centre staff in understanding best practice in cyber security.
Senior leaders should determine which members of centre staff should undertake this online training and assessment based upon their access to awarding bodies’ online systems.
What the unit contains
The content within this unit covers the JCQ requirements as set out in General Regulations for Approved Centres (section 3.21a) which requires training to include:
- The importance of creating strong, unique passwords for all accounts
- Keeping all account details strictly confidential
- The critical role of Multi-Factor Authentication (MFA) in protecting against unauthorised access
- How to properly set up and use MFA for both centre and awarding bodies’ systems
- An awareness of all types of social engineering/phishing attempts
- The importance of staff quickly reporting any suspicious activity, events, incidents and encouraging a safe and supportive reporting culture
The areas covered within each section are detailed below.
Section 1:
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- Creating strong and unique passwords
- Account security: Keeping account details secret
- Additional security settings
- Updating expired or exposed passwords
- Monitoring and reviewing account access
Section 2:
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- Reviewing and managing connected applications
- Social engineering/phishing attempts
- Account recovery
How to complete this training and assessment
Refer to the (How to access and complete…) User Guide or follow these steps:
- Step 1 – Access your account in The Exams Office Hub by clicking on the Login button below
- Step 2 – You will then be logged in to your Dashboard (Welcome page). Select Assessments from the Resources menu on the left-hand side of the screen
- Step 3 – Select the unit by clicking on CYBER SECURITY: ACCOUNT MANAGEMENT BEST PRACTICES
- Step 4 – You will be presented with the sections to be completed
- Step 5 – Click to Start and follow the instructions on how to complete each section
The Exams Office takes no responsibility for any outcomes in centres as a result of the information provided on our website, The Exams Office Hub or within our documentation. It is the responsibility of centres to apply this information as they deem necessary within their own centre. You should always contact/refer to the relevant awarding body for the most accurate and up-to-date information regarding their qualifications.


