For all JCQ information, please visit the JCQ website

If exams officers need to contact JCQ regarding exams administration related queries, please email  to ensure that both parties have a written record – for other queries see contact details here

Supporting Exams Officers

The Exams Office again welcomed JCQ to our Winter 2020 National Exams Officer Conferences

Recent JCQ news and key updates

(27/03/2020) JCQ consultation on banning all watches in examinations from the summer series 2021 extended until noon on Friday 30 October 2020


JCQ – Exams Office

Within this section of the JCQ website you will find the most essential JCQ and JCQCIC documents which will help you in your role as an exams officer. This section has been structured in line with the key activities of the exam cycle, ranging from key dates, access arrangements, conducting exams to results and post results services.

Centres delivering JCQ member awarding body qualifications which come under common arrangements must conduct exams and assessments in accordance with JCQ’s regulations, guidance and instructions which include:

Access Arrangements and Reasonable Adjustments (last published 30 July 2019)

A guide to the special consideration process (last published 1 August 2019)

Note that any queries regarding special consideration must be directed to the relevant awarding body and not to JCQ

General Regulations for Approved Centres (last published 18 July 2019)

Instructions for Conducting Examinations (ICE) (last published 18 July 2019)

Instructions for conducting coursework (last published March 2019)

Instructions for conducting non-examination assessments (last published May 2019)

Suspected Malpractice Policies and Procedures (last published 22 October 2019) 

Note that any malpractice reports must be directed to the relevant awarding body and not to JCQ

JCQ videos

The Exams Office invited to join the Independent Commission into Malpractice…

Following the JCQ’s announcement in July 2018 of the launch of an independent industry-led Commission into examination malpractice chaired by Sir John Dunford, The Exams Office confirmed they would be contributing to the work of the Commission

The Exams Office was the only Exams Officer representative organisation invited to join the Commission

JCQ 2020/21 publications

Publications awaited

JCQ 2019/20 publications

Notice to Centres Guidance for centres on the decoding of symbols and unit abbreviations in maths and science examinations (Effective from 28 October 2019)

JCQ M1 Report of suspected candidate malpractice 2019-20 (published October 2019)

This form is to be used by centres to report instances of suspected candidate malpractice.

Suspected Malpractice Policies and Procedures 2019-2020 (published  October 2019) 

The document details the policies and procedures agreed by the JCQ awarding organisations for dealing with malpractice and breaches of security.

Information for candidates documents (published September 2019)

  • Information for candidates – Privacy Notice 2019-2020
  • Information for candidates – social media
  • Information for candidates – coursework 2019-2020
  • Information for candidates – non-examination assessments 2019-2020
  • Information for candidates – on-screen tests 2019-2020
  • Information for candidates – written exams 2019-2020

Information that must be provided  to candidates

Online forms

  • Guidance notes on alternative site arrangements
  • Guidance notes concerning centre consortium arrangements  (Effective from 1 September 2019)
  • Guidance notes concerning transferred candidates for the academic year 2019/20
  • Guidance notes concerning Very Late Arrivals (Effective from 1 September 2019)

These arrangements and reports are submitted on-line through the Centre Admin Portal (CAP). CAP, which also incorporates Access Arrangements Online (AAO), can be accessed via any of the awarding bodies’ secure extranet sites.

A guide to the special consideration process 2019-2020 (published August 2019)

Guidance to centres on the process

Access Arrangements and Reasonable Adjustments 2019-20 (published July 2019)

These regulations reflect a whole centre approach to access arrangements

Guidance regarding access arrangements when a candidate changes centre  (Effective from 1 Spetember 2019)

Pre-Series Checklist (Effective from Spetember 2019)

Checklist to support exam preparation

JCQ Appeals booklet – effective from 15 August 2019 (published July 2019)

A guide to the awarding bodies’ appeals processes

General Regulations for Approved Centres 2019-2020 (published July 2019)

These regulations have been produced to ensure that the integrity and security of the examination/assessment system is maintained at all times and is not brought into disrepute

Instructions for Conducting Examinations 2019-2020 (published July 2019)

These Instructions must be used in timetabled written and on-screen examinations for the qualifications listed. They also apply to timed Art examinations as well as timetabled CCEA Science practical examinations and WJEC GCE A2 Science practical examinations.
These Instructions are for examinations held between 1 September 2019 and 31 August 2020.
The Instructions may also apply to other qualifications as specified by the conducting awarding body.

Instructions for conducting GCSE & GCE Modern Foreign Language Listening examinations  (Effective from 1 September 2019) 

Checklist for invigilators (for written examinations)  (Effective from 1 September 2019) 

This checklist summarises the most essential actions for invigilating written examinations. It must be issued to invigilators as part of their preparation and training. Invigilators must be familiar with the JCQ publication Instructions for conducting examinations in advance of the examinations.

Notice to centres – The People Present (Effective from 1 September 2019)

The JCQ awarding bodies provide further guidance and clarity on the role of centre staff in the examination room, other than exam officers and invigilators

Notice to Centres – Sharing NEA material and candidates’ work (Effective from 1 September 2019)

Teachers must closely control and supervise the issuing of work for non-examination assessment components produced by former candidates in a previous year and the sharing of exemplar non-examination assessment…

Instructions for conducting non-examination assessments 2019-2020 (published May 2019)

This document provides subject teachers, senior leaders and heads of centre with a single, definitive source of generic guidance and instructions for GCE and GCSE qualifications

Post-Results Services, June 2019 and November 2019 (published 18 April 2019)

Information and guidance to centres on clerical re-checks, reviews of marking, reviews of moderation and access to scripts for GCSE, GCE and Projects (including Extended Project)

Instructions for conducting coursework 2019-2020 (published March 2019)

These instructions apply to the setting, supervision, authentication, marking, internal standardisation and external moderation of coursework for use in AQA Applied General qualifications, OCR Cambridge Nationals, GCE unitised AS and A-level qualifications†, ELC and Project qualifications. They may also apply to other awarding body specific Level 1, Level 2 or Level 3 qualifications. Centres should refer to awarding body instructions.

Key dates in the examination cycle 2019/20 (published November 2018)

The ‘need to know’ key dates for the main examination series of GCSE, GCE and Project qualifications which are common to all of the JCQ awarding bodies

Release of results – June 2020 (published November 2018)

Notice to Centres – release of general qualification results June 2020 examinations