For all JCQ information, please visit the JCQ website

If exams officers need to contact JCQ regarding exams administration related queries, please email  to ensure that both parties have a written record – for other queries see contact details here

(Update August 2019)

Interactive JCQ documentation

Interactive JCQ documentation to be introduced during the Autumn

Interactive documentation will be available via ‘CAP’


Four JCQ documents will be available in this new format:

  1. Access Arrangements & Reasonable Adjustments
  2. General Regulations
  3. ‘ICE’
  4. Special Consideration

Some key functionality includes the ability to: highlight text, add notes, print off individual sections, create documents tailored to a particular audience, use an extensive search facility, see clearly highlighted changes

Supporting Exams Officers

The Exams Office again welcomed JCQ to our Summer 2019 conferences providing a  July 2019  JCQ update

Recent JCQ news and key updates

JCQ videos

JCQ – Exams Office

Within this section of the JCQ website you will find the most essential JCQ and JCQCIC documents which will help you in your role as an exams officer. This section has been structured in line with the key activities of the exam cycle, ranging from key dates, access arrangements, conducting exams to results and post results services.

Centres delivering JCQ member awarding body qualifications which come under common arrangements must conduct exams and assessments in accordance with JCQ’s regulations, guidance and instructions which include:

Access Arrangements and Reasonable Adjustments (last published 30 July 2019)

A guide to the special consideration process (last published 1 August 2019)

Note that any queries regarding special consideration must be directed to the relevant awarding body and not to JCQ

General Regulations for Approved Centres (last published 18 July 2019)

Instructions for Conducting Examinations (ICE) (last published 18 July 2019)

Instructions for conducting coursework (last published March 2019)

Instructions for conducting non-examination assessments (last published May 2019)

Suspected Malpractice in Examinations and Assessments – Policies and Procedures (last published 2 November 2018) 

Note that any malpractice reports must be directed to the relevant awarding body and not to JCQ

The Exams Office invited to join the Independent Commission into Malpractice…

Following the JCQ’s announcement in July 2018 of the launch of an independent industry-led Commission into examination malpractice chaired by Sir John Dunford, The Exams Office can confirm that they will be contributing to the work of the Commission in the coming months

The Exams Office is the only Exams Officer representative organisation invited to join the Commission

JCQ 2019/20 publications

Information for candidates documents (published September 2019)

Information for candidates – coursework 2019-2020

Information for candidates – non-examination assessments 2019-2020

Information for candidates – on-screen tests 2019-2020

Information for candidates – written exams 2019-2020

Information that must be provided  to candidates

A guide to the special consideration process 2019-2020 (published August 2019)

Guidance to centres on the process

Access Arrangements and Reasonable Adjustments 2019-20 (published July 2019)

These regulations reflect a whole centre approach to access arrangements

Guidance regarding access arrangements when a candidate changes centre   (Effective from 1 Spetember 2019)

JCQ Appeals booklet – effective from 15 August 2019 (published July 2019)

A guide to the awarding bodies’ appeals processes

General Regulations for Approved Centres 2019-2020 (published July 2019)

These regulations have been produced to ensure that the integrity and security of the examination/assessment system is maintained at all times and is not brought into disrepute

Instructions for Conducting Examinations 2019-2020 (published July 2019)

These Instructions must be used in timetabled written and on-screen examinations for the qualifications listed. They also apply to timed Art examinations as well as timetabled CCEA Science practical examinations and WJEC GCE A2 Science practical examinations.
These Instructions are for examinations held between 1 September 2019 and 31 August 2020.
The Instructions may also apply to other qualifications as specified by the conducting awarding body.

Instructions for conducting GCSE & GCE Modern Foreign Language Listening examinations  (Effective from 1 September 2019) 

Checklist for invigilators (for written examinations)  (Effective from 1 September 2019) 

This checklist summarises the most essential actions for invigilating written examinations. It must be issued to invigilators as part of their preparation and training. Invigilators must be familiar with the JCQ publication Instructions for conducting examinations in advance of the examinations.

Notice to centres – The People Present (Effective from 1 September 2019)

The JCQ awarding bodies provide further guidance and clarity on the role of centre staff in the examination room, other than exam officers and invigilators

Instructions for conducting non-examination assessments 2019-2020 (published May 2019)

This document provides subject teachers, senior leaders and heads of centre with a single, definitive source of generic guidance and instructions for GCE and GCSE qualifications

Post-Results Services, June 2019 and November 2019 (published 18 April 2019)

Information and guidance to centres on clerical re-checks, reviews of marking, reviews of moderation and access to scripts for GCSE, GCE and Projects (including Extended Project)

Instructions for conducting coursework 2019-2020 (published March 2019)

These instructions apply to the setting, supervision, authentication, marking, internal standardisation and external moderation of coursework for use in AQA Applied General qualifications, OCR Cambridge Nationals, GCE unitised AS and A-level qualifications†, ELC and Project qualifications. They may also apply to other awarding body specific Level 1, Level 2 or Level 3 qualifications. Centres should refer to awarding body instructions.

Key dates in the examination cycle 2019/20 (published November 2018)

The ‘need to know’ key dates for the main examination series of GCSE, GCE and Project qualifications which are common to all of the JCQ awarding bodies

Release of results – June 2020 (published November 2018)

Notice to Centres – release of general qualification results June 2020 examinations

JCQ 2018/19 publications

Notice to Centres – question paper security and Second Pair of Eyes Check Form (published 07/05/2019 and emailed to affected centres)

An important change to the ‘ICE’ regulations as well as the escalation process for security incidents

Exams Materials Receipt Log – at the point of delivery to the centre (published February 2019) 

Exams Materials Receipt Log – Exams Officer

Pre-Series Checklist

Useful logs and checklists to support exam preparation

Personal data consent, Privacy Notice (AAO) and Data Protection confirmation (published January 2019) 

This revised notice replaces the Data Protection Notice also accessed through the JCQ website here

Information for candidates – Privacy Notice 2018-2019  (published January 2019)

Information for candidates – social media 2018-2019  (published November 2018)

Suspected Malpractice in Examinations and Assessments 2018-19 (published  November 2018) 

The Joint Council for Qualifications, on behalf of its awarding body members, has written this document for centres. It details procedures for dealing with suspected malpractice on the part of candidates, centre staff and any others involved in managing the delivery of qualifications, and for taking appropriate action to maintain the integrity of the qualifications.

Online forms (published October 2018)

Alternative site arrangements, centre consortium arrangements, transferred candidate arrangements and Very Late Arrivals are now processed on-line through the Centre Admin Portal (CAP).

The Centre Admin Portal, which also includes Access Arrangements Online, can be accessed via any of the awarding bodies’ secure extranet sites.

For further information on ‘CAP’ please go to: